DUCON ODL Privacy/Cookie Policy
Last Updated May 2020
About this Privacy/Cookie policy
This document explains the DUCON ODL Privacy/Cookie Policy. It highlights how we collect cookies from our visitors. You should read this policy to understand what type of data we collect and later use. This Policy also shows how we store and keep your personal data secure.
The DUCON ODL Privacy/Cookie Policy also defines your rights in relation to the personal data you give us. If you have any questions about this document, please contact:
Address: Ducon Industries, National Industries Park, P.O.Box 262394, TP 010225, Dubai, UAE
Phone: +971 4 880 6996
Email: sales@odl.com
What are cookies?
Cookies are little text files which are stored on the browser or hard drive of your computer or mobile device when you visit a webpage or application. Cookies work to make your browsing experience on our website as smooth as possible. For instance, they remember your preferences, so you do not have to repeat the process of logging your details.
There are different types of cookies. Some come directly from our website and others come from third parties who may place their cookies on our site.
Cookies can be stored for varying lengths of time on your browser or device. Session cookies are deleted from your computer or device when you close your web-browser. Persistent cookies will remain stored on your computer or device until deleted or until they reach their expiry date. At DUCON ODL, we only use cookies for improved customer experience on our website and the following categories of cookies are conventionally deployed:
- The essentials
These cookies are essential for you to experience the full functionality of our DUCON ODL website. For example, they allow you to log-in to your DUCON ODL account and add products to your basket and checkout securely. Without these cookies, some parts of our site just will not work as they should.
- The customisers
These cookies (also called functional cookies) allow our DUCON ODL website to remember your preferences, helping you to customise your experience on our site. That way we can remember you when you return to our site, direct you to the homepage, and provide you with live chat support while you are browsing.
- The performance improvers
These cookies tell us about how you use the site and they help us improve it. For example, these cookies count the number of visitors to our DUCON ODL website and see how visitors move around when they are using it. This helps us to customise the way our site works, for example, by ensuring that users find what they are looking for easily.
- The targeters
These cookies (also called advertising cookies) are used to deliver advertised content which is relevant to you and they can be used to track the effectiveness of our ad campaigns on third party websites. These cookies may be placed on our site by our third-party service providers and they may remember your web browsing activity. They may also be used to understand your demographics, e.g. age and gender. Only anonymised information is captured and used with the purpose of providing you with content that is relevant to you.
How do we use cookies?
Remember, we use cookies to enhance your browsing experience by:
- Identifying when you log in and any preferred settings.
- Giving you a browsing experience that is unique to you and to serve you content which we believe improves your site experience
- Analysing how you use our site which helps us to troubleshoot any problems and to monitor our own performance.
How long we keep your personal data?
We abide by UAE Federal Laws governing the collection, usage, and storage of any personal data online. As a result, all information gathered using cookies on our DUCON ODL website will only be stored for the period when it is being used for the activities of enhancing customer experience and improving your overall interaction with the company (DUCON ODL).
The period for which we keep your personal data will be determined by a number of criteria, including the purposes for which we are using the information, the amount and sensitivity of the information, the potential risk from any unauthorized use or disclosure of the information, and our legal and regulatory obligations.
Your rights
You have the right to ask us not to process your personal data. We will usually inform you of our intention to collect data using cookies. You can exercise your right to prevent such processing by clicking “NO” on our homepage to stop us from collecting your data each time you open our DUCON ODL website.
